Required disclosures
| Seller | Lyra Japan |
|---|---|
| Responsible operator | Shogo Ikeda |
| Address | Disclosed promptly by email in accordance with applicable law upon request. |
| Telephone number | Disclosed promptly by email in accordance with applicable law upon request. |
| Email address | lyra.japan.official@gmail.com |
| Sales price | Prices are those displayed for each plan, on the credit-purchase screen, or on the in-app purchase screen. Displayed prices include tax unless otherwise stated. |
| Costs other than the sales price | Internet connection charges, telecommunications charges, device costs, and similar expenses are the user's responsibility. The chosen payment method or currency exchange may result in additional user-side fees. |
| Payment methods | Credit card or other methods displayed on the payment screen. Payment processing may use external payment services such as Stripe. |
| Timing of payment | Payment is made when credits are purchased, a subscription is started, or each renewal occurs. Details are as shown on the purchase or payment screen. |
| Timing of service delivery | The service is available once payment is complete and reflected in the account. Network conditions, payment services, or system processing may delay reflection. |
| Returns, cancellation, and refunds | Due to the nature of digital services, we generally do not provide refunds for user-side reasons after purchase. For system failures, duplicate charges, and similar matters, see the Refund & Credit Policy. |
| Subscription cancellation | You can cancel in the app or through the payment-management screen. After cancellation, the service may remain available until the end of any already-paid period. |
| System requirements | A current version of a modern browser such as Chrome, Safari, or Edge and a stable internet connection are required. Experience of some features, including image generation, may differ by device performance and network conditions. |
For requests to disclose the responsible operator, address, or telephone number, please contact us by email with enough time to allow a response before making a purchase or application decision.
Related policies
Please also review the following information on refund conditions, credit-return conditions, and important notices for use.