1. Information we collect
We may collect or retain the following information to the extent necessary to provide the service:
- Account information such as email address, user ID, authentication ID, and login status
- Authentication information processed through services such as AWS Cognito
- Creative data such as works, characters, stories, scenes, pages, panels, dialogue, prompts, generated images, and reference images
- Usage and billing information such as credit balance, plan, purchase history, and payment status
- Technical information such as access logs, error logs, device and browser information, dates and times of use, and activity history
- Inquiry content and information needed for support
Detailed payment-method information, such as credit card numbers, is generally processed by payment services such as Stripe and is not expected to be retained directly by us.
2. Purposes of use
We use collected information for the following purposes:
- Providing the service, identity verification, login management, and account management
- Storing and editing work data, generation processing, and displaying generated results
- Credit management, billing, payments, receipts, and subscription management
- Issue investigation, incident response, support, and responding to inquiries
- Detecting and preventing misuse, Terms violations, and security issues
- Feature and quality improvements, and analysis of service use
- Notices of important information, changes to the Terms, and maintenance information
3. Sharing with third parties
We do not provide personal information to third parties except where required by law, with user consent, or to external contractors needed to provide the service.
Information may be processed by external services as necessary for payments, authentication, hosting, generation processing, email delivery, log management, and similar purposes.
4. Use of external services
The service may use external services such as the following:
- Authentication infrastructure such as AWS Cognito
- Payment infrastructure such as Stripe
- Cloud hosting, databases, storage, queues, and image-generation processing infrastructure
- Services for analytics, error monitoring, email delivery, and support
- Google Analytics (website usage analysis)
We use Google Analytics to improve our services and measure the effectiveness of advertising. Google Analytics may use cookies and similar technologies to collect information such as pages viewed, referrers, dates and times of use, and device and browser information. Google manages the collected information in accordance with its Privacy Policy.
Use of external services may result in information being processed on servers outside Japan. We select suitable service providers to the extent necessary to provide the service.
5. Retention period
We retain information for the periods necessary for service provision, account management, payment processing, support, legal retention obligations, and misuse prevention. Even after a request to delete an account or data, we may retain necessary information for a period to meet legal obligations, preserve payment records, investigate incidents, and prevent misuse.
6. Safeguards
We implement safeguards such as access controls, authentication management, log management, and service-provider management to prevent leakage, loss, damage, and unauthorized access to collected information.
7. Requests for disclosure, correction, or deletion
If you want disclosure, correction, suspension of use, deletion, or similar action regarding your personal information, contact the point of contact below. We will verify identity and respond in accordance with applicable law.
8. Contact
For inquiries about handling personal information, please contact us below.
9. Updates
We may update this Policy as needed. If there are material changes, we will provide notice on this site or within the service.