Support & Legal
Support & Legal
Find important notices, FAQs, terms, privacy information, and refund conditions to review before using Lyra. Choose the page you need.
Documents
Choose a topic
Important Notes
Important notes before use
AI generation, credits, subscriptions, generation time, rights checks, and information needed for support.
FAQ
FAQ
Generation queues, differences between input and output, commercial use, copyright, credit carryover, and contacting support.
Disclaimer
Disclaimer
Generated results, non-infringement, service availability, data retention, external services, and professional judgment.
Terms
Terms of Service
The service, accounts, credits, subscriptions, generated content, prohibited conduct, and governing law.
Privacy
Privacy Policy
Information collected, purposes of use, third-party sharing, external services, retention, safeguards, and contact information.
Refund
Refund & Credit Policy
Non-refundable cases, matters eligible for credit-return review, subscription cancellation, and information needed when contacting us.
Legal
Disclosures under Japan's Act on Specified Commercial Transactions
Prices, payment methods, timing of service delivery, system requirements, and related policies.
Product
Product page
Explore Lyra's features, workflow, demo video, and links to the app.
Contact
Contact
Contact information for demo requests, beta access, press, partnerships, and support.
Contact
Contact support
When contacting support, please include the email address you use, when the issue occurred, the relevant work or generation job, and a screenshot if available.